Privacy Policy
auronifyviaq Financial Platform
Last Updated: January 15, 2025Our Commitment to Your Privacy
At auronifyviaq, we understand that your privacy is fundamental to building trust. This policy explains how we collect, use, store, and protect your personal information when you use our financial awareness platform. We're committed to transparency and giving you control over your data.
This privacy policy applies to all services provided through auronifyviaq.com and complies with Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs). We regularly review our practices to ensure ongoing compliance with evolving privacy regulations.
Information We Collect
We collect information that helps us provide better financial education services and improve your learning experience. The types of information we gather include:
Personal Identification
Name, email address, phone number, and postal address when you register for our programs or contact us directly.
Learning Progress Data
Course completion rates, quiz results, preferred learning topics, and time spent on educational materials.
Technical Information
IP address, browser type, device information, and website usage patterns to improve our platform's performance.
Communication Records
Support tickets, feedback submissions, and correspondence with our team for quality improvement purposes.
How We Use Your Information
Your information helps us deliver personalized financial education and maintain a secure learning environment. We use your data for these specific purposes:
- Providing access to educational content and tracking your learning progress
- Sending important updates about courses, policy changes, and educational opportunities
- Improving our platform based on user behavior and feedback patterns
- Ensuring platform security and preventing unauthorized access
- Complying with legal obligations under Australian financial services regulations
- Responding to your inquiries and providing customer support
- Analyzing usage trends to develop new educational content and features
Data Sharing and Third Parties
We never sell your personal information to third parties. However, we may share certain data with trusted partners under strict agreements:
Educational Partners: We may share anonymized learning data with educational institutions to improve financial literacy programs. This data cannot be traced back to individual users.
Service Providers: Technical service providers who help maintain our platform receive limited data necessary for their services. All providers sign comprehensive data protection agreements.
Legal Requirements: We may disclose information when required by Australian law, court orders, or to protect the rights and safety of our users and platform.
Your Privacy Rights
Under Australian privacy law, you have significant control over your personal information. Here are your rights and how to exercise them:
Access Your Data
Request a complete copy of all personal information we hold about you, including how it's been used and who it's been shared with.
Correct Information
Update or correct any inaccurate personal information in your account at any time through your profile settings.
Delete Your Account
Request complete deletion of your account and associated data, subject to legal retention requirements for financial records.
Restrict Processing
Limit how we use your information for specific purposes while maintaining your account access and core functionality.
Data Portability
Download your learning progress and account information in a structured, machine-readable format for transfer to other services.
Withdraw Consent
Opt out of non-essential data processing activities, including marketing communications and analytics programs.
Data Security Measures
We employ multiple layers of security to protect your information from unauthorized access, alteration, or disclosure. Our security framework includes:
- Industry-standard encryption for data transmission and storage
- Regular security audits and vulnerability assessments
- Multi-factor authentication for administrative access
- Automated monitoring systems that detect unusual activity patterns
- Staff training programs on data protection and privacy best practices
- Secure backup systems with geographic redundancy
- Incident response procedures for potential security breaches
While we implement robust security measures, no online platform can guarantee absolute security. We encourage users to maintain strong passwords and report any suspicious activity immediately.
Data Retention Periods
We retain your information only as long as necessary to provide services and comply with legal obligations. Our retention schedule varies by data type:
Active Account Data
Personal information and learning progress retained while your account remains active and for 12 months after closure.
Financial Transaction Records
Payment and billing information kept for 7 years to comply with Australian taxation and business record requirements.
Technical Logs
Server logs and technical data automatically deleted after 6 months unless required for security investigations.
Marketing Communications
Email marketing data removed immediately upon unsubscribe request or after 2 years of account inactivity.
International Data Transfers
Some of our technology partners operate servers outside Australia. When we transfer your data internationally, we ensure adequate protection through:
- Standard contractual clauses approved by Australian privacy authorities
- Certification that recipient countries provide adequate privacy protections
- Additional security measures for sensitive financial education data
- Regular monitoring of international partners' privacy practices
You have the right to know which countries your data may be processed in and can request this information through our privacy contact channels.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your learning experience and analyze platform performance. We use several types of tracking technologies:
- Essential Cookies: Required for basic platform functionality, including login and course progress tracking
- Analytics Cookies: Help us understand how users interact with educational content to improve our offerings
- Preference Cookies: Remember your settings and customization choices across sessions
- Security Cookies: Detect suspicious activity and protect against unauthorized access attempts
You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality. We provide detailed cookie information in your account settings.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through:
- Email notification to your registered address at least 30 days before changes take effect
- Prominent notice on our platform highlighting policy updates
- Updated effective date at the top of this policy document
- Summary of key changes provided in plain language
Continued use of our platform after notification of changes constitutes acceptance of the updated policy. If you disagree with changes, you may close your account before the effective date.
Privacy Questions & Concerns
Address: 9/540 George St, Sydney NSW 2000, Australia
Phone: +61 2 6762 2399
Email: info@auronifyviaq.com
Our privacy team responds to all inquiries within 5 business days. For urgent privacy concerns, please call our main number and request immediate privacy assistance.